Return Policy

7.1 IN ACCORDANCE WITH THE LAW, THE PURCHASER HAS THE RIGHT TO WITHDRAW FROM THE CONTRACT WITHOUT GIVING ANY REASON WITHIN SEVEN (7) DAYS OF DELIVERY OF THE PRODUCT(S).

7.2 IN ORDER TO EXERCISE THIS RIGHT, IT IS SUFFICIENT TO NOTIFY YOUR DECISION TO WITHDRAW WITHIN THIS PERIOD BY MEANS OF AN UNAMBIGUOUS STATEMENT BY POST OR BY EMAIL.

7.3 IN THE EVENT OF WITHDRAWAL, MILLOU.SHOP WILL REIMBURSE THE PRICE OF THE PRODUCT(S), INCLUDING DELIVERY COSTS (WITH THE EXCEPTION OF ADDITIONAL COSTS ARISING FROM THE FACT THAT YOU HAVE CHOSEN, WHERE APPLICABLE, A METHOD OF DELIVERY OTHER THAN THE CHEAPEST METHOD OFFERED) WITHOUT UNDUE DELAY AND, IN ANY EVENT, NO LATER THAN SEVEN (7) DAYS FROM THE DATE OF NOTIFICATION OF THE DECISION TO WITHDRAW, UNLESS THE PRODUCT(S) HAVE NOT BEEN RETURNED WITHIN THIS PERIOD. IN THIS CASE, THE REFUND WILL BE MADE UPON RECEIPT OF THE PRODUCT(S). UNLESS EXPRESSLY REQUESTED OTHERWISE, THE REFUND WILL BE MADE BY THE SAME MEANS OF PAYMENT AS THAT USED FOR THE INITIAL PAYMENT AND WILL NOT INCUR ANY ADDITIONAL COSTS.

7.4 IN THE EVENT OF WITHDRAWAL, THE BUYER IS OBLIGED TO RETURN THE PRODUCT(S) TO MILLOU.SHOP WITHOUT UNDUE DELAY AND, IN ANY EVENT, NO LATER THAN SEVEN (7) DAYS FROM THE DATE OF NOTIFICATION OF THE DECISION TO WITHDRAW. THE COST OF RETURNING THE PRODUCT(S) SHALL BE BORNE BY THE PURCHASER.

7.5 THE PURCHASER IS ONLY LIABLE FOR THE DEPRECIATION OF THE PRODUCT(S) RESULTING FROM HANDLING OTHER THAN THAT NECESSARY TO ESTABLISH THE NATURE AND CHARACTERISTICS OF THE PRODUCT(S). SEE GENERAL TERMS AND CONDITIONS OF SALE.